Every business is different. These real stories demonstrate how The Best Energy Rates has helped businesses across the UK understand and manage their business energy — reducing costs, resolving problems and simplifying contracts.
All case studies are based on real client outcomes. Business names are withheld unless permission has been given to publish.
2,400+
Businesses helped
20+
Suppliers compared
40+
Years combined experience
100%
Independent advice
From family farms and rural churches to multi-site retailers and manufacturing facilities, we work with businesses of every size and sector. No two energy situations are the same — which is why we take the time to understand each client's operation before recommending a solution.
Browse our case studies by sector below, or use the filters to find stories relevant to your type of business.
Dairy farm
A dairy farm received a catch-up electricity bill of £183,717.22. Investigation revealed that Day, Night and Total meter registers had been mixed up in the supplier's billing system, producing incorrect charges across the account.
Church of England parish church
A rural parish church was paying 20% VAT on its electricity and gas bills, unaware that it qualified for the reduced 5% rate as a non-business user. The church was also on a rolling contract with no fixed term, leaving it exposed to price increases.
Registered charity
A community charity operating from four sites had energy contracts managed separately by different staff members, resulting in inconsistent contract terms, missed renewal windows and two sites on deemed rates. Energy costs were a significant pressure on the charity's operating budget.
Public house
A country pub had been in a billing dispute with its electricity supplier for over six months following a meter exchange. The supplier had applied estimated readings that significantly overstated consumption, resulting in a large disputed balance. The pub's contract had also expired during the dispute.
Dental practice group
A dental practice group with five surgeries had energy contracts in place at each site, but they had been arranged at different times and with different suppliers. Managing five separate contracts was time-consuming and the group had no visibility of its total energy spend.
Commercial property landlord
A commercial landlord with a mixed-use portfolio of offices, retail units and light industrial space had energy contracts in various states — some contracted, some on deemed rates, some in dispute. The landlord had no central oversight of the portfolio's energy position.
12 case studies across 12 sectors — more added regularly.
Farms, estates, agricultural contractors and rural businesses.
Dairy farm
A dairy farm received a catch-up electricity bill of £183,717.22. Investigation revealed that Day, Night and Total meter registers had been mixed up in the supplier's billing system, producing incorrect charges across the account.
Churches, mosques, temples, synagogues and other religious buildings.
Church of England parish church
A rural parish church was paying 20% VAT on its electricity and gas bills, unaware that it qualified for the reduced 5% rate as a non-business user. The church was also on a rolling contract with no fixed term, leaving it exposed to price increases.
Places of Worship case study
Coming soon — we're gathering stories from our clients.
Share your story →Registered charities, community organisations and not-for-profit bodies.
Registered charity
A community charity operating from four sites had energy contracts managed separately by different staff members, resulting in inconsistent contract terms, missed renewal windows and two sites on deemed rates. Energy costs were a significant pressure on the charity's operating budget.
Shops, showrooms, garden centres and retail businesses of all sizes.
Garden centre
A family-run garden centre with a large heated glasshouse had seen its electricity costs rise sharply. The business had not reviewed its energy contracts for several years and was unaware that better rates were available.
Hotels, pubs, restaurants, cafes and hospitality businesses.
Public house
A country pub had been in a billing dispute with its electricity supplier for over six months following a meter exchange. The supplier had applied estimated readings that significantly overstated consumption, resulting in a large disputed balance. The pub's contract had also expired during the dispute.
Builders, contractors, plant hire businesses and construction companies.
Regional construction contractor
A regional construction contractor had separate energy contracts for its main office and vehicle depot, managed by different people within the business. When a key member of staff left, the depot contract was missed and rolled onto a deemed rate.
Manufacturers, food producers, processors and industrial businesses.
Food manufacturer
A food manufacturer with significant electricity consumption had always purchased energy on a fixed-rate basis. With wholesale prices at a historically elevated level, the business wanted to explore whether a flexible purchasing approach could reduce costs over the medium term.
GP surgeries, dental practices, care homes, pharmacies and health businesses.
Dental practice group
A dental practice group with five surgeries had energy contracts in place at each site, but they had been arranged at different times and with different suppliers. Managing five separate contracts was time-consuming and the group had no visibility of its total energy spend.
Accountants, solicitors, consultancies, agencies and professional firms.
Solicitors firm
A regional solicitors firm had been with the same electricity supplier for several years. When their contract came up for renewal, the supplier sent a renewal notice with a significantly higher rate. The firm was within the rollover window and at risk of being locked in at the new rate.
Professional Services case study
Coming soon — we're gathering stories from our clients.
Share your story →Landlords, property managers, estate agents and property businesses.
Commercial property landlord
A commercial landlord with a mixed-use portfolio of offices, retail units and light industrial space had energy contracts in various states — some contracted, some on deemed rates, some in dispute. The landlord had no central oversight of the portfolio's energy position.
Equestrian centres, livery yards, kennels, catteries and animal businesses.
Equestrian centre
An equestrian centre with a main yard, indoor arena and separate office building had three electricity meters on different contracts with different expiry dates. The arena meter, which carried the highest consumption, was approaching its renewal window.
Car dealerships, garages, bodyshops, MOT centres and automotive businesses.
Independent garage and MOT centre
An independent garage had been receiving estimated electricity bills for over a year following a failed smart meter installation. The estimates were significantly higher than actual consumption, resulting in a large credit balance that the supplier was slow to refund.
If we've helped your business and you'd like to share your experience, we'd love to hear from you. Case studies help other businesses in similar situations understand what's possible.
Whether you're overpaying on your current contract, dealing with a billing dispute or simply want to understand your options, we're here to help. There is no separate fee payable to TBER for our standard comparison service. We are generally paid through commission associated with the energy contract you choose.
