Haven Power Business Electricity Help Centre

Business Energy Help Centre

Haven Power Business Electricity Help Centre

Independent guidance on Haven Power accounts, renewals, billing, Change of Tenancy and complaints — from an experienced UK energy broker.

About Haven Power

Haven Power Limited (company registration 06269304) is a business electricity supplier headquartered in Ipswich, Suffolk. Part of the Drax Group, Haven Power focuses exclusively on electricity supply for UK businesses — from SMEs to large industrial and commercial customers.

Important: Haven Power is an electricity-only supplier. They do not supply gas. If your business requires both electricity and gas, you will need a separate gas supplier. The Best Energy Rates can help you compare both electricity and gas contracts from a range of suppliers.

As part of the Drax Group, Haven Power can offer electricity backed by renewable generation. Their business customer services team is available on 01473 707 707, Monday to Friday 8am–6pm. As an independent broker, The Best Energy Rates can compare Haven Power renewal prices against options from our panel of UK business energy suppliers. There is no separate fee payable to TBER for our standard comparison service.

Electricity only — no gas supply

Haven Power supplies electricity only. If you also need a gas contract, you will need a separate gas supplier. Call us on 01256 844048 and we can compare both electricity and gas options for you at the same time.

Forms & Processes

Forms & Documents

Change of Tenancy Notification
Electricity

Notify Haven Power of a change of occupancy at a business premises. Haven Power supplies electricity only — contact their team by phone or email.

TBER assisted8 August 2026
VAT Declaration (Electricity)
Electricity

Apply for the reduced 5% VAT rate on business electricity. Contact Haven Power customer services to request the declaration form.

TBER assisted8 August 2026
Complaints Process
Electricity

Raise a formal complaint with Haven Power. If unresolved within 8 weeks, escalate to the Energy Ombudsman.

Official supplier link8 August 2026

Supplier forms and processes change. Dates shown indicate when each entry was last verified. Always confirm with the supplier that the process shown is current before proceeding.

Frequently Asked Questions

Frequently Asked Questions

Key Information

Legal entity
Haven Power Limited
Company registration
06269304
Parent company
Drax Group
Supplies
Electricity only (no gas)
Business phone
01473 707 707
ADR scheme
Energy Ombudsman

Contact Haven Power

Business customer services

01473 707 707

Mon–Fri 8am–6pm

Calls charged at local rate

Haven Power online account

View bills, submit meter readings and manage your Haven Power account online.

Open online account

Contact details shown are for Haven Power directly. The Best Energy Rates is an independent broker — we are not Haven Power. For independent advice, call us on 01256 844048.

Need help with your Haven Power account?

The Best Energy Rates is an independent business energy broker. We can help you compare Haven Power renewal prices, understand your contract options and navigate account queries. There is no separate fee payable to TBER for our standard comparison service.

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