Opus Energy Business Help Centre

Business Energy Help Centre

Opus Energy Business Help Centre

Independent guidance on Opus Energy accounts, renewals, billing, Change of Tenancy and complaints — from an experienced UK energy broker.

About Opus Energy

Opus Energy Limited (company registration 04418725) is a business-only energy supplier and part of the Drax Group. Founded in 2002, Opus Energy has always focused exclusively on business customers — from small businesses to large commercial and industrial users across Great Britain.

As part of the Drax Group, Opus Energy can offer electricity backed by renewable generation, including 100% renewable electricity tariffs supported by Renewable Energy Guarantees of Origin (REGOs). This makes them a popular choice for businesses with sustainability targets or Scope 2 carbon reduction commitments.

Their business customer services team is available on 0843 227 2555, Monday to Friday 8am–6pm. As an independent broker, The Best Energy Rates can compare Opus Energy renewal prices against options from our panel of UK business energy suppliers. There is no separate fee payable to TBER for our standard comparison service.

Forms & Processes

Forms & Documents

Change of Tenancy Notification
Electricity & Gas

Notify Opus Energy of a change of occupancy at a business premises. Contact their team by phone or email as soon as possible.

TBER assisted8 August 2026
VAT Declaration
Electricity & Gas

Apply for the reduced 5% VAT rate on business energy. Contact Opus Energy customer services to request the declaration form.

TBER assisted8 August 2026
Complaints Process
Electricity & Gas

Raise a formal complaint with Opus Energy. If unresolved within 8 weeks, escalate to the Energy Ombudsman.

Official supplier link8 August 2026

Supplier forms and processes change. Dates shown indicate when each entry was last verified. Always confirm with the supplier that the process shown is current before proceeding.

Frequently Asked Questions

Frequently Asked Questions

Key Information

Legal entity
Opus Energy Limited
Company registration
04418725
Parent company
Drax Group
Supplies
Electricity and gas
Business phone
0843 227 2555
ADR scheme
Energy Ombudsman

Contact Opus Energy

Business customer services

0843 227 2555

Mon–Fri 8am–6pm

Calls may be charged at a higher rate from mobiles

New business enquiries

0843 227 2555

Mon–Fri 8am–6pm

Opus Energy online account

View bills, submit meter readings and manage your Opus Energy account online.

Open online account

Contact details shown are for Opus Energy directly. The Best Energy Rates is an independent broker — we are not Opus Energy. For independent advice, call us on 01256 844048.

Need help with your Opus Energy account?

The Best Energy Rates is an independent business energy broker. We can help you compare Opus Energy renewal prices, understand your contract options and navigate account queries. There is no separate fee payable to TBER for our standard comparison service.

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